Pitney-bowes DM1100 Manual de usuario

Operator GuideUS English VersionDM1100™DM Series™Digital Mailing System

6 • Adding Postage6-2 SV62146 Rev. DPostage By Phone® Meter Payment SystemPostage By Phone® Meter Payment System is a Pitney Bowes service that you us

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 6-3Connection AlternativesYour mailing system connects to the Pitney Bowes using one of f

6 • Adding Postage6-4 SV62146 Rev. DManaging Your Postage FundsRefer to the appropriate section listed here for checking funds and account balances an

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 6-5Connecting Your Postage Meter to an Analog Phone LineWhich connector do I use?Internal

6 • Adding Postage6-6 SV62146 Rev. D7. Add or check your postage funds as described in Checking Your Postage By Phone® Meter Payment System Account B

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 6-7Adding PostageTo add postage from your Postage By Phone® System account to your postag

6 • Adding Postage6-8 SV62146 Rev. DRecommended Funds ValuesWhen the Postage Pass - Automated Postage Refill capability is enabled, your mailing syste

7 • INVIEW™ AccountingSV62146 Rev. DNavigating Hints... 7-2Overview of

7 • INVIEW™ Accounting7-2 SV62146 Rev. DNavigating Hints• You can access all of the INVIEW™Accounting features by pressing the Accounts key on the Int

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-3Overview of AccountingThe information in this chapter describes how to set up the INVI

1 • Read This FirstSV62146 Rev. DWhat’s in this Guide ...1-2Other Informati

7 • INVIEW™ Accounting7-4 SV62146 Rev. DUsing the INVIEW™ Accounting Setup ProceduresThe following is a list of all the account setup procedures. For

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-5a. Type in the start date of your fiscal year.b. Press Enter to save the date. The Acc

7 • INVIEW™ Accounting7-6 SV62146 Rev. DSetting Up a Global Surcharge or Discount When you select the surcharge method from the Set Up menu, you are s

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-7Selecting an Accounting TypeFollow the procedure below to select an accounting type, o

7 • INVIEW™ Accounting7-8 SV62146 Rev. DTurning INVIEW™ Account Passwords On or OffBy turning passwords on, you can protect each account from unauthor

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-9Autoclearing Job IDsYou can set up the system to automatically clear Job IDs at the en

7 • INVIEW™ Accounting7-10 SV62146 Rev. DSetting Up OperatorsThis section contains the basic instructions necessary to set up and main-tain operators

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-11Creating OperatorsFollow the steps below to create a new operator and assign a 4-digi

7 • INVIEW™ Accounting7-12 SV62146 Rev. DDeleting OperatorsIf there is transaction data associated with an operator and you delete the operator, the s

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-13Working with INVIEW™ AccountsThis section contains the basic instructions necessary t

1 • Read This First1 - 2 SV62146 Rev. DWhat’s in this GuideChapter 1 - Read this First contains important information about USPS requirements and equi

7 • INVIEW™ Accounting7-14 SV62146 Rev. DCreating an AccountFollow the steps below to create an account:1. Press the Accounts key.2. Press the right a

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-15Viewing or Editing an AccountYou can view or edit the account name, status, budget am

7 • INVIEW™ Accounting7-16 SV62146 Rev. DRunning MailThis section describes unique features available when running mail with INVIEW™ Accounting. Refer

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-17Selecting an Account in Seal Only ModeSeal Only Mode allows you to seal envelopes wit

7 • INVIEW™ Accounting7-18 SV62146 Rev. DSelecting a Job IDThe Job ID field allows you to identify specific tasks within an account. Assigning a Job I

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-198. Select Weight to enter the weight of a piece of mail. Type in the weight and press

7 • INVIEW™ Accounting7-20 SV62146 Rev. DTransferring Transaction DataYou can use the transfer transaction data option to correct transactions that ha

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-21Setting the Condition for the Log Full WarningYou can set the “log full warning” to n

7 • INVIEW™ Accounting7-22 SV62146 Rev. DPrinting Transaction ReceiptsThe Receipt Printing option allows you to select the action you want the system

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-23INVIEW™ Accounting ReportsThis section tells you how to view, print and create report

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 1- 3What You Need to KnowSince your postage meter (Postal Security Device) is licensed by

7 • INVIEW™ Accounting7-24 SV62146 Rev. DReport Printing QueueThe Report Print Queue will function with most reports, except for the Confirmation Ser

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-25Using a Report Macro to Print ReportsYou can print report macros using an external (a

7 • INVIEW™ Accounting7-26 SV62146 Rev. DCustom Reports You can design your own report formats using the Custom Reports Report Generation feature. Thi

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-27Creating a Custom ReportFollow the steps below to create a custom report.1. Press the

7 • INVIEW™ Accounting7-28 SV62146 Rev. DDeleting a Custom ReportFollow the steps below to delete a custom report from the system:1. Press the Reports

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-29Weight Break Account/Class ReportThe Weight Break Account/Class report contains a sum

7 • INVIEW™ Accounting7-30 SV62146 Rev. DWeight Break Job ID/Class ReportThe Weight Break Job ID/Class report contains a summary of the pieces and pos

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-31Quick Profile ReportThe Quick Profile report lists the summary of pieces, postage and

7 • INVIEW™ Accounting7-32 SV62146 Rev. DAccount List ReportThe Account List report lists the accounts that have been defined in the system with speed

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 7-33Operator List ReportThe Operator List report lists the operators on the accounting sy

1 • Read This First1 - 4 SV62146 Rev. D• When lifting covers, wait for all parts to stop moving before placing hands near feeder path or printer.• Do

7 • INVIEW™ Accounting7-34 SV62146 Rev. DResync with Host PCIf you are using Business Manager accounting, the Resync with Host fea-ture removes transa

8 • ReportsSV62146 Rev. DIntroduction ...8-2Viewing a Report...

8 • Reports8-2 SV62146 Rev. DIntroduction Creating a report is quick and easy on your mailing system. With the capa-bility to print out reports on rol

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 8-3Single Account ReportThe Single Account Report gives the total pieces of mail and the

8 • Reports8-4 SV62146 Rev. DMulti-Account Summary ReportInternal Printer VersionThe Multi-Account Summary supplies the total pieces and postage for a

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 8-5External Printer VersionThis version of the Multi-Account Summary can only be printed

8 • Reports8-6 SV62146 Rev. DLast Five Refills ReportThe Last Five Refills Report lists the last five refills for any enabled account and prints the i

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 8-7USPS Confirmation Services Report (System Printer Required)The Confirmation Services R

8 • Reports8-8 SV62146 Rev. DAccount List Report (External Printer Required)The Account List Report lists the names and numbers of all accounts that a

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 8-9System Set Up ReportThe System Setup Report is an extensive report that gives you comp

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 1- 5• Do not connect your postage meter (Postal Security Device) to a digital phone line.

8 • Reports8-10 SV62146 Rev. DError Report This feature may be offered as a standard or optional feature and is not available on all Pitney Bowes solu

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 8-11Job Report This feature may be offered as a standard or optional feature and is not a

8 • Reports8-12 SV62146 Rev. DData Capture Report (Non-US Use Only)The Data Capture Short Report provides information on the data that is transferred

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 8-13Installed/Pending Rates ReportThis report displays only on the screen. Use the up and

8 • Reports8-14 SV62146 Rev. DThis page intentionally left blank.

9 • Maintaining and UpdatingSV62146 Rev. DItems to Keep On Hand...9-2Cleaning the

9 • Maintaining and Updating 9 - 2 SV62146 Rev. DItems to Keep On HandThe following is a list of items you should keep on hand:• Ink Cartridge• Tape R

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 9 - 3Tape MaintenanceTape maintenance consists of installing a new tape roll. The digita

9 • Maintaining and Updating 9 - 4 SV62146 Rev. DE-Z Seal® Sealing SolutionMaintenanceYour mailing system displays a message telling you when your

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 9 - 5Cleaning the Moistener Brush1. Move the tape lever to the up position.2. Move the br

1 • Read This First1 - 6 SV62146 Rev. D• Be certain the area in front of the wall receptacle into which the machine is plugged is free from obstructio

9 • Maintaining and Updating 9 - 6 SV62146 Rev. DCleaning the Printhead NozzlesIf you notice the meter stamp is not printing completely and there are

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 9 - 7Replacing the Ink Cartridge“Low Ink - Order Ink” appears on the IntelliLink® Control

9 • Maintaining and Updating 9 - 8 SV62146 Rev. D2. Push the tab on the front of the cartridge lid. Lift the lid up and push toward the back of the ma

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 9 - 9Changing the PrintheadIf you have cleaned the printer nozzle and changed the print c

9 • Maintaining and Updating 9 - 10 SV62146 Rev. DThis exposes the print-head cover. 6. Grasp the printhead cover and pull as shown here.7. Grasp the

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 9 - 11Changing the Wiper Blade AssemblyWhen you change the printhead, you must also repla

9 • Maintaining and Updating 9 - 12 SV62146 Rev. D7. Slide the assembly to the left and lift it out.8. Remove the new wiper blade assembly from the pa

10 • TroubleshootingSV62146 Rev. DHow to Troubleshoot your Mailing System... 10-2Width Sensor Warnings...

10 • Troubleshooting10-2 SV62146 Rev. DHow to Troubleshoot your Mailing SystemThis chapter contains a list of problems you may encounter while using y

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 10-3Ink Waste Tray Full WarningThe Ink Waste Tray Full Warning appears when you power up

2 • Meet the DM1100™ Digital Mailing SystemSV62146 Rev. DIntroducing the DM Series™ Mailing System...2-2Features a

10 • Troubleshooting10-4 SV62146 Rev. DEnvelope Sealing ProblemsDescription Possible Causes SolutionEnvelope(s) not seal-ing or not sealing properlyNo

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 10-5Envelope Feeding ProblemsDescription Possible Causes SolutionMore than one enve-lope

10 • Troubleshooting10-6 SV62146 Rev. DMail is not feeding into the system cor-rectly.Light mail/postcard knob is not at the proper setting.• Turn the

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 10-7Envelope(s) getting jammed• Envelopes dimensions are outside the acceptable range (pi

10 • Troubleshooting10-8 SV62146 Rev. DEnvelope(s) getting jammed (continued)• Envelopes dimensions are outside the acceptable range (piece of mail is

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 10-9Tape Feeding ProblemsDescription Possible Causes SolutionTape jamming in the cutter.T

10 • Troubleshooting10-10 SV62146 Rev. DTape does not remove easily.Tape is sticking to dried glue on moistening brush.Remove brush and clean under co

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 10-11Gummed tape is not wet. (continued)Brush not out far enough to reach tape. 1. Move t

10 • Troubleshooting10-12 SV62146 Rev. DAdhesive tape gets wet.Wet/dry lever set into wet position. Set wet/dry lever down to dry position.Moistener b

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 10-13IntelliLink® Control Center ProblemsDescription Possible Causes SolutionIntelliLink®

2 • Meet the DM1100™ Digital Mailing System 2 - 2 SV62146 Rev. DIntroducing the DM Series™ Mailing SystemThe DM Series™ Digital Mailing System is an e

10 • Troubleshooting10-14 SV62146 Rev. DWrong ad or inscrip-tion, yet appears in menu list.Mailing system is reset to factory default mode.1. Select d

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 10-15Printing ProblemsDescription Possible Causes SolutionNo postage is print-ing.The Pos

10 • Troubleshooting10-16 SV62146 Rev. DMeter imprint is streaked or incomplete; poor print quality:The printer nozzle requires main-tenance.Clean the

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 10-17Postage Refill ProblemsDescription Possible Causes SolutionRefill operation fails wh

10 • Troubleshooting10-18 SV62146 Rev. DGetting Help There may be times when you need help to solve a problem, or you may want more information about

11 • Supplies and OptionsSV62146 Rev. DOrdering Supplies...11-2Ordering a

11 • Supplies and Options 11 - 2 SV62146 Rev. DOrdering SuppliesYou can order supplies through the Pitney Bowes Supply Line™, or you can order from th

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 11 - 3USPS Confirmation Services LabelsDelivery Confirmation Labels: 639-6Signature Confi

11 • Supplies and Options 11 - 4 SV62146 Rev. DThis page is intentionally left blank.

12 • SpecificationsSV62146 Rev. DEquipment Specifications...12-2Accounting Feature

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 2 - 3Ability to Use Other Pitney Bowes EquipmentYou can use the following Pitney Bowes eq

12 • Specifications12-2 SV62146 Rev. DEquipment SpecificationsDimensions.Power and ComplianceOperating ConditionsCapacities and FeaturesLength withou

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 12-3Optimum Performance (Throughput)* Model numbers are on labels located under the main

12 • Specifications12-4 SV62146 Rev. DAccounting FeaturesMailing MaterialsINVIEW™ Accounting • Up to 300 accounts• Up to 15 operators• 2 custom report

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 12-53 7/8 in. (98.4mm)1 in. (25.4 mm)MaximumMinimum15 in. (381 mm)13 in. (330 mm)3.5 in.

12 • Specifications12-6 SV62146 Rev. DThis page intentionally left blank.

A • GlossarySV62146 Rev. DGlossary

A • Glossary A - 2 SV62146 Rev. DAccounting A feature of the mailing system that allows you to charge postage to indi-vidual accounts.AccuTrac™ Mail A

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D A - 3Communications Port Place to connect an optional Pitney Bowes scale, printer, or a P

A • Glossary A - 4 SV62146 Rev. DInk Cartridge Cartridge containing the ink used to produce the meter stamp.Inscription An optional message, such as “

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D A - 5Postal Security Device (PSD)The PSD contains the funds and performs all of the calcu

2 • Meet the DM1100™ Digital Mailing System 2 - 4 SV62146 Rev. DAdvertisements and InscriptionsAds and inscriptions are messages you can include in th

A • Glossary A - 6 SV62146 Rev. DSignature Confirmation may be combined with special services. To get the latest fees, go to www.usps.com and search f

Index AAC adapterconnector location 6-5Accessoriesdescription 2-4ordering 2-4, 11-2Account speed code list report 7-32Accounting set up report 7-31Acc

IndexDDateadvancing the date 5-5changing postage date 4-33selecting date options 4-20setting date options 5-5Daylight savingsetting up 5-5Deletingoper

Index Low Funds Value 6-7, 6-8Low funds warningdescription 5-18setting up 5-18MMailpreparation 3-2quick setup and start 3-2selecting the postage mode

IndexPostal Security Device 6-2Power Stacker (optional) 2-3, 2-5, 4-11, 4-12, 4-14, 4-18Presetscustom presets 5-22, 5-24normal preset 5-21Printeraddin

Index clearing the transaction log 7-20entering manual 7-18printing transaction receipts 7-22transferring account data 7-20transferring transaction da

Index

1 Elmcroft RoadStamford, Connecticut 06926-0700www.pb.com*sv62146revD*PB Form SV62146 Rev. D 6/09© 2009 Pitney Bowes Inc.All Rights ReservedFor Serv

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 2 - 5Parts of the Mailing SystemThis section describes the parts of your DM1100™ mailing

2 • Meet the DM1100™ Digital Mailing System 2 - 6 SV62146 Rev. DThe Digital Mailing System Exterior 12see inset3345678

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 2 - 7Mailing System InteriorRefer to the diagram for the location of each component.Roll

2 • Meet the DM1100™ Digital Mailing System 2 - 8 SV62146 Rev. D124678(see inset)USB Ports (USB network adapter can be plugged in here)Power Stacker P

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 2 - 9The IntelliLink® Control CenterThis section describes all of the function keys on th

2 • Meet the DM1100™ Digital Mailing System 2 - 10 SV62146 Rev. DStart Key - Begins processing mail with the options you have selected.Tape Key - Allo

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 2 - 11The Main ScreenThe content of the main screen depends upon the current mode of the

2 • Meet the DM1100™ Digital Mailing System 2 - 12 SV62146 Rev. DConnectors on the Back of the IntelliLink® Control Center• Internal Analog Phone Line

3 • Mail in a MinuteSV62146 Rev. DMail in a Minute... 3-2Preparing Yo

SV62146 Rev. D ©2009 Pitney Bowes Inc.All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval

3 • Mail in a Minute3-2 SV62146 Rev. DMail in a Minute This chapter explains how to use the “Key In Postage” mode. It’s the quick-est and easiest way

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 3-3• Place the envelopes with the flaps down and against the rear wall.• Make sure the en

3 • Mail in a Minute3-4 SV62146 Rev. D Printing Postage TapesPrint postage tapes for:• Packages• Onion skin/airmail type envelopes• Tyvek® envelopes•

4 • Running MailSV62146 Rev. DNavigating Hints... 4-2Applying Postage

4 • Running Mail4-2 SV62146 Rev. DNavigating Hints• The maximum number of options displayed is 5. To view more options, press the down arrow key. • Yo

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-3Applying Postage and Running MailTo apply postage and run mail on the DM1100™ mailing

4 • Running Mail4-4 SV62146 Rev. DDetermining the Correct Postage ModeFeeding Mail or Printing Tape?1. If your mail requires no application of postage

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-5Chart B - Postage Tape ModeIf: Then use this mode:You know the amount of postage neede

4 • Running Mail4-6 SV62146 Rev. DPreparing Your MailIf you intend to run pieces of mail through your system, read About Run-ning Mail below. If you a

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-74. Use the thickness adjustment knob to adjust for envelope thickness. • For thicker p

Alerting MessagesVarious messages are used throughout this guide to alert you to potentially hazardous or error caus-ing conditions. These messages ar

4 • Running Mail4-8 SV62146 Rev. DTips on Feeding Mail• Presealed Envelopes: If you are using presealed envelopes, make sure you press the Seal key o

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-9About Printing Postage TapesPrint postage tapes for:• Packages• Onion skin/airmail typ

4 • Running Mail4-10 SV62146 Rev. DSelecting the Postage Mode and Running the MailOnce you decide the appropriate mode for running your mail job, you

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-11Mode Selection: Key in PostageUse this mode if you know what the correct amount of po

4 • Running Mail4-12 SV62146 Rev. DMode Selection: Weigh First PieceThis feature is available only on systems that have the optional Weigh-On-The-Wa

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-134. Select Differential Weighing. The system prompts you to place the mail on the scal

4 • Running Mail4-14 SV62146 Rev. DMode Selection: Attached ScaleIf the attached scale is particularly sensitive, run this mode with the Auto-scale f

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-15Mode Selection: Time and Date StampingTime Date Stamping mode allows you to print th

4 • Running Mail4-16 SV62146 Rev. DSelecting or Deselecting an AccountIf you use Accounting, you must select an account. If you are using Budget Manag

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-174. Select the account you want to use:•Press Enter to select the account that most cl

FCC Compliance of ModemThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the IntelliLi

4 • Running Mail4-18 SV62146 Rev. DSelecting the Class, Carrier, Special Services or OptionsEach carrier has its own set of classes and each class has

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-19Selecting a CountryIf your class requires you to select another country:1. A list of

4 • Running Mail4-20 SV62146 Rev. DSelecting the Meter Stamp OptionsThe Meter Stamp Options selection allows you to change the elements printed on you

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-21Meter Stamp Options: InscriptionYou can have a variety of inscriptions appear on you

4 • Running Mail4-22 SV62146 Rev. DUsing Electronic Confirmation ServicesThe United States Post Office (USPS) provides three types of confirmation ser

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-23Adding Services or Making Changes• If you already have postage on the mail and then d

4 • Running Mail4-24 SV62146 Rev. D12. Press the Enter key. The “Enter another package?” screen appears. Follow the screen prompts to process more pie

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-25Editing, Deleting or Sending Confirmation Services RecordsThis procedure tells you ho

4 • Running Mail4-26 SV62146 Rev. Dc. Verify that the services are enabled. The list of services that appears may look like the sample shown at the ri

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-27• BPOD for SigCon - If this option is on, and Signature Confirmation is selected, the

4 • Running Mail4-28 SV62146 Rev. D9. Repeat steps 1-8 as necessary.10. Transfer Files:a. Connect the control center to the Pitney Bowes Data Center.b

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-295. Enter the USPS tracking barcode number.6. Apply the barcode:a. Apply the 22-digit

4 • Running Mail4-30 SV62146 Rev. DCustomer Reference Number (ERR)The Pitney Bowes solution for Electronic Return Receipt (ERR) may include the option

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-316. Apply the barcode:a. Apply the 22-digit barcode label to your mail piece if it is

4 • Running Mail4-32 SV62146 Rev. DOff-Line Electronic Return Receipt (ERR)Off-line ERR allows you to process Certified Mail™ with Electronic Return R

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 4-33Changing the Date1. If you are printing the date correction on an envelope and if the

4 • Running Mail4-34 SV62146 Rev. DThis page intentionally left blank.

5 • Mailing System SetupSV62146 Rev. DNavigating Hints... 5-2Overview

5 • Mailing System Setup5-2 SV62146 Rev. DNavigating Hints• The maximum number of options displayed is 5. To view more options, press the down arrow k

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-3Overview of Mailing System Set UpFollow the other procedures listed here as needed. Fo

Table of ContentsSV62146 Rev. DPitney Bowes Contact Information ListChapter 1 - Read this FirstChapter 2 - Meet the DM Series™ Digital Mailing SystemC

5 • Mailing System Setup5-4 SV62146 Rev. DSetting the Display LanguageDepending on the model of your mailing system, you may be able to set the displa

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-5Setting the Date and Time of DayIf your mail is picked up at a certain time each day,

5 • Mailing System Setup5-6 SV62146 Rev. DSetting Up a Supervisor PasswordYou can limit access to the following operations by creating a supervisor pa

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-7Setting Up the Scale and Selecting RatesIf you have a scale on your mailing system, yo

5 • Mailing System Setup5-8 SV62146 Rev. DScale/Rates: W-O-W® Weight LimitYou can set the W-O-W® weight limit to prevent the system from printing pos

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-9Scale/Rates: Class if New PieceUse this option to set the system to prompt you to sel

5 • Mailing System Setup5-10 SV62146 Rev. DScale/Rates: Destination if New ClassUse this option to set the system to prompt you to select a new desti

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-11Scale/Rates: Smart ClassesThe Smart Class™ capability of the DM Series™ mailing syst

5 • Mailing System Setup5-12 SV62146 Rev. Df. The Select Auto Ad/Inscriptions screen appears: • To add an ad, select Ads/Messages. Scroll through the

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-13d. Select the appropriate class, in this example Priority Mail. The Fees screen appea

5 • Mailing System Setup5-14 SV62146 Rev. DModifying a Smart Class™ with an Auto Inscription 1. Press the Menu key. 2. Select Set Up, then press the d

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-15Setting Up Postage By Phone® Meter Payment SystemThis section describes how to set up

5 • Mailing System Setup5-16 SV62146 Rev. DPhone/Network Set Up: My Phone #Use this option to enter your local phone number (the number to which your

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-17Phone/Network Set Up: Network SettingsThis option allows you to modify individual ph

5 • Mailing System Setup5-18 SV62146 Rev. DConfiguring High/Low Funds WarningSetting the Low Funds Warning ValueUse this option to set a value at whic

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-19Configuring System TimeoutsThis section describes how to set various system timeouts

5 • Mailing System Setup5-20 SV62146 Rev. DTimeouts: Normal Preset TimerThe normal preset timer option allows you to specify how much time you want t

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-21Defining PresetsYou can define up to 50 sets (0-49) of preset mailing system values,

5 • Mailing System Setup5-22 SV62146 Rev. DDefining Custom Preset ValuesDefining Custom Preset ValuesWhen creating a custom preset, the mailing system

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-23Store Advance Date in a Custom Preset This feature may be offered as a standard or op

Pitney Bowes Contact Information ListSV62146 Rev. DPB Web Sites • For frequently asked questions, go to:http://www.pb.com• To place requests for servi

5 • Mailing System Setup5-24 SV62146 Rev. DEditing Custom Preset ValuesTo edit an existing custom preset, you define its new values and then over-writ

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-25Creating Custom MessagesCustom Messaging enables you to enter text at the Control Cen

5 • Mailing System Setup5-26 SV62146 Rev. DPostal Rules and GuidanceCreating a Custom Message for the First Time1. Press the Menu key. 2. Select Set U

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-27Editing a Custom Message1. Press the Menu key. 2. Select Meter Stamp Options, then se

5 • Mailing System Setup5-28 SV62146 Rev. DTaking the Meter Out of ServiceCall your Pitney Bowes representative if you need to return the postage mete

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-29Configuring the Optional Barcode ScannerIf you have a barcode scanner attached to you

5 • Mailing System Setup5-30 SV62146 Rev. DSetting the Default Scan TypeIf you are using an accounting system on your mailing system you can set up th

DM1100™ Digital Mailing System Operating GuideSV62146 Rev. D 5-31Adding Barcode PrefixesIf you are going to scan multiple fields, you will need to cre

5 • Mailing System Setup5-32 SV62146 Rev. DCombining BarcodesIf you need to combine multiple barcode scans into a single barcode, use this setup optio

6 • Adding PostageSV62146 Rev. DPostage By Phone® Meter Payment System ..........6-2Your Postage Meter ......