Document Inserting System DI500/DI600Operator GuideUS/Canada English Version(Enhanced Edition)
1 • Introduction1-2 SV40221 Rev. CImportant Safety Notes Followthesebasicsafetyprecautionswhenoperatingthismachine:• Use only Pitney Bowes a
6 • Troubleshooting6-12 SV40221 Rev. CAccess to Areas 7 and 8Areas 7 and 8 are located at the inner ends of the Insert Feeders F and G. Therefore, be
Troubleshooting • 66-13SV40221 Rev. CAccess to the Removable Paper Path (under Insert Feeder F)This removable plate is located immediately below
6 • Troubleshooting6-14 SV40221 Rev. CAccess to the Envelope Exit AreaPull down the envelope exit area door, as shown, to gain access to stalled mate
Troubleshooting • 66-15SV40221 Rev. CEnvelope Stop PositionThis function lets you adjust the position where the Outer Envelope is held, waiting for ma
6 • Troubleshooting6-16 SV40221 Rev. C
7-1SV40221 Rev. C7 • ReferenceThis chapter lists the specifications of your machine and describes operations that may only need to be carried out occa
7 • Reference7-2 SV40221 Rev. CSpecificationsSheet Feeders A, B C and DMinimumsheetsize: 5"(127mm)Width(nonOMR) 8"(203mm)
Reference • 77-3SV40221 Rev. CNumber of sheetsPaper Weights in lbs.16, 18, 20 22, 24, 26 28, 30, 321 C,Z,S,D C,Z,S,D C,Z,S,D2 C,Z,S,D C,Z,S,D C,Z,S3
7 • Reference7-4 SV40221 Rev. CInsert Feeders F and GMinimumInsertsize: 5"(127mm)Width(non-OMR) 5-3/8"(136mm)Depth(withO
Reference • 77-5SV40221 Rev. CEnvelope FeederMinimumenvelopesize: 3-7/8"(98mm)Depth 8-5/8"(220mm)WidthMaximumenvelopes
Introduction • 11-3SV40221 Rev. CTo the OperatorYour new Folding/Inserting Machine has an easy to follow user interface which makes it simple to set u
7 • Reference7-6 SV40221 Rev. CALL SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTIFICATION AND ARE SUBJECT TO TESTEnvelope Sealer The machine can s
Reference • 77-7SV40221 Rev. CMachine SpecificationsPhysical DimensionsLength 54"(1370mm)Depth 22-1/2"(570mm)Height 3
7 • Reference7-8 SV40221 Rev. CChanging the Envelope Sealer Unit FeltsThe sealer unit felts are supplied as part of a kit and can be changed bytheo
Reference • 77-9SV40221 Rev. C4. Push the latch (A) back. Grasp the upper sealer felt (B), slide it towards the front of the machine and remove it f
7 • Reference7-10 SV40221 Rev. C8. Push down on the blue tab to return the upper felt assembly to its operating position. Make sure that the blue l
Operator/Supervisor Training ChecklistDuring initial Operator Training, the following aspects of the machine shouldbedescribed: Sheet Feeders
Supervisor Functions (Available only with Supervisor Access Code) • Create Job • Edit Job • Create From • Delete Job
I-1SV40221 Rev. CIndexAAdditional Sheet or Additional Set 1-14Automatic Processing 3-7, 3-10BBatch Count 3-7Beginning of Collation (BOC) for OMR 5
IndexI-2 SV40221 Rev. CDDaily Mail Feeder.See Manual FeederDelete Job 4-7Display Adjustments 3-21Double Detect 1-11Drop Stacker 1-7, 7-6EEdit Job
IndexI-3SV40221 Rev. CIIgnore (IGN) for OMR 5-6Insert 1-15Insert Feeder(s)Blue separator gap lever 3-18Blue separator shield lever 3-19Description
1 • Introduction1-4 SV40221 Rev. CMachine ConfigurationsThe following machine configurations are available, depending on yourlocalmarket:• Two She
IndexI-4 SV40221 Rev. CLLanguage 3-21Linked Feeders 1-11, 1-16Loading Instructions 1-10MMachine, Parts Of 1-6Machine Status 2-3MachineCongurat
IndexI-5SV40221 Rev. CManual FeederDescription 1-7Manual Feed Option 4-8Material Requirements 7-6Measuring Scale 1-7Menu, Operator Functions 3-21
IndexI-6 SV40221 Rev. CCreating an OMR Job 5-18DeningtheClearZone5-21Deningtherstmarkpositionandcodelength5-20Delete OMR Code 5-16
IndexI-7SV40221 Rev. CPower stacker 1-7Power Switch 3-2Pre-Collated Set 1-14Pre-Collated Sets 1-11Prime Sheet or Prime Set 1-14RRemoval & Rep
IndexI-8 SV40221 Rev. CSelecting a Job 3-3Select Feed (SF(n)) for OMR 5-4Service Information iii, 7-10SheetDescription 1-14Sheet FeedersExplanati
IndexI-9SV40221 Rev. CTTiming (TM) for OMR 5-6Trial Piece 1-16, 3-12Running a Trial Piece 3-5Trial Piece Button 1-9Troubleshooting 6-2Clearing Ma
IndexI-10 SV40221 Rev. C
*SV40221REVC*1 Elmcroft Rd.Stamford, Connecticut 06926-0700www.pitneybowes.com 5500 Explorer DriveMississauga, Ontario L4W5C7www.pitneybowes.ca PB Fo
Introduction • 11-5SV40221 Rev. CSheet FeedersFeeder ConfigurationInsert FeedersEnvelope FeederManual FeederABCDEHGF
1 • Introduction1-6 SV40221 Rev. CMachine IdentificationSheet Feeders Use these feeders to feed sheets that require folding. A double detect feature
Introduction • 11-7SV40221 Rev. CManual Feeder (also known as Convenience Feeder or Daily Mail Feeder)Use this feeder to manually feed stapled or unst
1 • Introduction1-8 SV40221 Rev. CControl PanelControl Panel KeysReset CountersIf only piece count is displayed, press this key to reset the piece co
Introduction • 11-9SV40221 Rev. CHomePress this key to take you back to the Home Screen. The Home Screen is where you can run jobs and is the starting
1 • Introduction1-10 SV40221 Rev. CMail Piece Icon TreeThe Mail Piece Icon Tree is located on the left side of the display. It displays the Mailing O
Introduction • 11-11SV40221 Rev. CMail Piece Icon Tree IconsEach Mailing Object Icon has one darker edge either at the top or bottom that indicates th
FCC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules.
1 • Introduction1-12 SV40221 Rev. CNo Window,Flap side up, Flap LastWindow,Flap side up, Flap LastEnvelope IconsNo address,Face Down,Bottom FirstNo a
Introduction • 11-13SV40221 Rev. CMail Piece Icon Tree ExampleAn example Mail Piece Icon Tree is shown below. This explains the information that is av
1 • Introduction1-14 SV40221 Rev. CCommon TermsThroughout the machine screens and this guide, standard terms are used to describe the elements of the
Introduction • 11-15SV40221 Rev. CMATERIAL (continued)Insert An item that doesn’t require folding before being placed into an envelope. There are four
1 • Introduction1-16 SV40221 Rev. CMACHINE FUNCTIONSHome Screen The initial screen displayed after turning power on. From this screen you can select
2-1SV40221 Rev. C2 • Using the MenusThis chapter explains the Home Screen and the menu structure accessed via the Control PanelThe Home Screen ...
2 • Using the Menus2-2 SV40221 Rev. CThe Home ScreenThe Home Screen is the first screen shown on the display after the machine has finished powering
Using the Menus • 22-3SV40221 Rev. CMenuHome PieceCount:READY BatchCount:INVOICE A Use▼,▲toviewloading instructionsScreenNameC
2 • Using the Menus2-4 SV40221 Rev. CThe Menu StructureThe diagram on the facing page shows the menu structure available when you press the Menu Scre
Using the Menus • 22-5SV40221 Rev. CHome Screen Select Job (p.3-3) > SwiftStart (p.3-8) > Menu (p.3-21) > Language (p.3-21) > Display
iSV40221 Rev. CTable of ContentsChapter 1 IntroductionSafety ...1-2To Th
2 • Using the Menus2-6 SV40221 Rev. C
3-1SV40221 Rev. C3 • Operator FunctionsThis chapter lists the functions that can be carried out by an Operator. Primarily, this includes selecting Job
3 • Operator Functions3-2 SV40221 Rev. CAbout this ChapterThis chapter explains functions on the machine that can be carried out by an Operator.This
Operator Functions • 33-3SV40221 Rev. CRunning a JobSelecting a JobThis section assumes the job to be run has already been created by a Supervisor. If
3 • Operator Functions3-4 SV40221 Rev. CLoading MaterialIf feeders are NOT linked...Load material into all the feeders as indicated by the Mail Piece
Operator Functions • 33-5SV40221 Rev. COther Settings If required, reset the item and/or batch counters by pressing the Reset Counters key.If necessar
3 • Operator Functions3-6 SV40221 Rev. CIf the Trial Piece is NOT OK, select No and follow the on-screen instructions to correct the error. You can a
Operator Functions • 33-7SV40221 Rev. CAutomatic ProcessingAfter confirming a Trial Piece is OK...Press the Start key to begin automatic operation.The
3 • Operator Functions3-8 SV40221 Rev. CSwiftStart™SwiftStart™ allows you to load material into the feeders and run a simple job with minimal setup i
Operator Functions • 33-9SV40221 Rev. CFor a C fold Job: Load the Sheet Feeders from the top feeder downwards, in sequence (prime sheet in top feeder)
Table of Contentsii SV40221 Rev. CChapter 3 Operator FunctionsAbout this Chapter ...3-2Con
3 • Operator Functions3-10 SV40221 Rev. CSwiftStart™ OperationLoad material as previously described and select SwiftStart. The machine will feed an e
Operator Functions • 33-11SV40221 Rev. CManual FeedManual Feed allows you to feed stapled or unstapled sets of up to 5 sheets of 20 lb. (80g/m2) to a
3 • Operator Functions3-12 SV40221 Rev. CManual Feed OperationMake sure Envelopes and Inserts (if required) are loaded as previously described.You mu
Operator Functions • 33-13SV40221 Rev. CManually Feeding Further SetsAfter confirming a Trial Piece is OK, the machine will remember its settings and
3 • Operator Functions3-14 SV40221 Rev. CSetting the Sheet FeedersSheet Feeders A to D feed sheets that require folding by the machine.The Mail Piece
Operator Functions • 33-15SV40221 Rev. C3. Jog the stack back into alignment. 4. The Mail Piece Icon Tree will show the correct orientation of the s
3 • Operator Functions3-16 SV40221 Rev. CSetting the Envelope FeederEnvelope Feeder E feeds the Outer Envelope for the inserting job being run.The Ma
Operator Functions • 33-17SV40221 Rev. C4. Place the stack of envelopes into the feeder with the flap side up and flap last.5. Press the Envelope Fe
3 • Operator Functions3-18 SV40221 Rev. CSetting the Insert Feeder(s)Insert Feeders F and G feed items that do not require folding by the machine. De
Operator Functions • 33-19SV40221 Rev. C4. Set the blue separator shield lever to the letter required.5. Take the stack of inserts and fan it to ens
Table of ContentsiiiSV40221 Rev. CChapter 5 Optical Mark Recognition (OMR)OMR Availability ...
3 • Operator Functions3-20 SV40221 Rev. CFilling the Envelope Sealer Make sure the Envelope Sealer is filled with Sealing Solution before running a j
Operator Functions • 33-21SV40221 Rev. CMenuSelect the Menu Screen Key to access the following Operator Optionswithinthemenustructure:• Language•
3 • Operator Functions3-22 SV40221 Rev. C
4-1SV40221 Rev. C4 • Supervisor FunctionsThis chapter lists the functions that can be carried out by a Supervisor. Primarily this includes creating, e
4 • Supervisor Functions4-2 SV40221 Rev. CAbout this ChapterThis chapter describes the functions available within the Supervisor Functions menu. All
Supervisor Functions • 44-3SV40221 Rev. CCreate JobWhat is it?This function allows a Supervisor to create new Job Definitions to be stored within the
4 • Supervisor Functions4-4 SV40221 Rev. CEdit JobWhat is it?Edit Job allows a Supervisor to add and delete items within an existing Job Definition.
Supervisor Functions • 44-5SV40221 Rev. CTIPS:Highlight the Job Nametoeditthefollowingitems: Job Name Job Comments Batch Counter Ma
4 • Supervisor Functions4-6 SV40221 Rev. CCreate FromWhat is it?A Supervisor can use the Create From function to create a NEW Job Definition which is
Supervisor Functions • 44-7SV40221 Rev. CDelete JobWhat is it?Delete Job allows a Supervisor to remove a stored Job Definition permanently from the ma
Table of Contentsiv SV40221 Rev. CChapter 7 ReferenceSpecifications ...7-2Sheet Fee
4 • Supervisor Functions4-8 SV40221 Rev. COMR MenuThis function lets a Supervisor setup Optical Mark Recognition (OMR) codes for inclusion within Job
5-1SV40221 Rev. C5 • Optical MarkRecognition (OMR)This chapter gives background and setup information for using Optical Mark Recognition (OMR) on a ma
5 • Optical Mark Recognition (OMR)5-2 SV40221 Rev. COMR AvailabilityYour machine can be equipped with Optical Mark Recognition (OMR) functionality ei
Optical Mark Recognition (OMR) • 55-3SV40221 Rev. COMR Marks AvailableThis section gives brief descriptions of the OMR Marks that can be allocated to
5 • Optical Mark Recognition (OMR)5-4 SV40221 Rev. CEOC - End of CollationThis is a mandatory mark within the Muti-Mark option, when used on the Prim
Optical Mark Recognition (OMR) • 55-5SV40221 Rev. CPAR - ParityThis mark is a security feature, that when printed always makes the number of marks tot
5 • Optical Mark Recognition (OMR)5-6 SV40221 Rev. COMR Mark OptionsThis section gives brief descriptions of the OMR Mark Options that can be allocat
Optical Mark Recognition (OMR) • 55-7SV40221 Rev. CPartial RandomThis option is available for Match Code only, and when selected the code’s binary val
5 • Optical Mark Recognition (OMR)5-8 SV40221 Rev. CAll Sheets, Page 1 Only, Last Page OnlyIf All Sheets is selected, the relevant code is expected o
Optical Mark Recognition (OMR) • 55-9SV40221 Rev. COMR SpecificationsOMR Marks and Clear Zone SpecificationsThe mark must be a solid black line betwee
vSV40221 Rev. CPitney Bowes Contact Information ListUSA Contacts▪ ProductName-DI500orDI600▪ Forfrequentlyaskedquestions,goto: www.pb.com
5 • Optical Mark Recognition (OMR)5-10 SV40221 Rev. C3/4” (20mm) min4-3/4” (107mm) max2-3/8” (59mm) min1-3/16” (30mm) min1/8” (3mm) min 1/8” (3mm) mi
Optical Mark Recognition (OMR) • 55-11SV40221 Rev. C5/8” (15mm)min1/8” (3mm) min1/8” (3mm) min3-1/8” (80mm) min4-3/16” (107mm) max3-1/4” (85mm) max7”
5 • Optical Mark Recognition (OMR)5-12 SV40221 Rev. CInsert OMR Code positions3/4” (20mm) min2-3/8” (107mm) max2-3/8” (60mm)min1/8” (3mm) min5-3/8” (
Optical Mark Recognition (OMR) • 55-13SV40221 Rev. CCreating, Deleting and Viewing OMR CodesThe OMR Menu contains functions which allow a Supervisor t
5 • Optical Mark Recognition (OMR)5-14 SV40221 Rev. CCreate New OMR CodeThis function lets a Supervisor create a new OMR code to be stored in the mac
Optical Mark Recognition (OMR) • 55-15SV40221 Rev. Cused once within the code. Other marks can be used multiple times and so will remain available in
5 • Optical Mark Recognition (OMR)5-16 SV40221 Rev. CDelete OMR CodeThis function lets a Supervisor delete a current OMR code which is stored in the
Optical Mark Recognition (OMR) • 55-17SV40221 Rev. CView OMR Code This function lets a Supervisor view any current OMR codes, which are stored in the
5 • Optical Mark Recognition (OMR)5-18 SV40221 Rev. CCreating an OMR Job Before you StartBefore creating a Job Definition using OMR, make sure that t
Optical Mark Recognition (OMR) • 55-19SV40221 Rev. CSetting the OMR Scanning AreaMaterial is scanned as it feeds through the machine. This means that
vi SV40221 Rev. C
5 • Optical Mark Recognition (OMR)5-20 SV40221 Rev. CABTOP OF SHEET/LEAD EDGE OF INSERTDefining the first mark position and code lengthTake a sheet/I
Optical Mark Recognition (OMR) • 55-21SV40221 Rev. CDefining the Clear ZoneWhen requested by the machine, measure and enter the distance (A) from the
5 • Optical Mark Recognition (OMR)5-22 SV40221 Rev. COMR Scanner Adjustments The machine can be fitted with one Top Scanner and one Bottom Scanner. I
Optical Mark Recognition (OMR) • 55-23SV40221 Rev. CSetting the Top Scanner Position Open the Top Cover and locate the blue Top Scanner adjusting knob
5 • Optical Mark Recognition (OMR)5-24 SV40221 Rev. CSetting the Bottom Scanner PositionOpen the upper central front door and locate the blue Bottom
Optical Mark Recognition (OMR) • 55-25SV40221 Rev. COnce the Bottom Scanner is aligned, the Top Scanner (or paper guide if a corresponding Top Scanner
5 • Optical Mark Recognition (OMR)5-26 SV40221 Rev. CSetting the Insert Scanner PositionThis scanner is used to scan Inserts.Remove the relevant Inse
Optical Mark Recognition (OMR) • 55-27SV40221 Rev. CSetting the Selective Feed Scanner PositionThis scanner is used to scan the Prime Sheet/Set contro
5 • Optical Mark Recognition (OMR)5-28 SV40221 Rev. C
6-1SV40221 Rev. C6 • TroubleshootingRefer to this chapter if you have problems with your machine.Troubleshooting Tips ...
1-1SV40221 Rev. C1 • IntroductionThis chapter presents important safety information and describes the main controls and features of your machine.Impor
6 • Troubleshooting6-2 SV40221 Rev. CTroubleshooting TipsIn most cases, the machine will generate an Error Message when a problem occurs, and the dis
Troubleshooting • 66-3SV40221 Rev. CProblem Remedy PageMACHINEBlank ScreenNo power. Check power cord is firmly connected and wall socket is switched O
6 • Troubleshooting6-4 SV40221 Rev. CProblem Remedy PageENVELOPESPoor Envelope FeedEnvelope side guides set incorrectly.Set guides to envelope width
Troubleshooting • 66-5SV40221 Rev. CProblem Remedy PageSHEETSPoor Sheet FeedSheet Feeder side guides set incorrectly.Set guides to Sheet width and bac
6 • Troubleshooting6-6 SV40221 Rev. CProblem Remedy PageINSERTSPoor Insert FeedInsert Feeder side guides set incorrectly.Set guides to Insert width a
Troubleshooting • 66-7SV40221 Rev. CProblem Remedy PageDOUBLE DETECTThe machine keeps turning Double Detect OFFDouble Detect cannot calibrate itself p
6 • Troubleshooting6-8 SV40221 Rev. CClearing Material StallsYour machine has been designed to assure maximum performance. In the event of a material
Troubleshooting • 66-9SV40221 Rev. CRemoval & Replacement of the Sheet Feeder Trays A to DTo remove…Lift the rear of the tray slightly and pull it
6 • Troubleshooting6-10 SV40221 Rev. CAccess to Internal Areas 1 to 5If material stalls within the internal areas of the machine, the display will in
Troubleshooting • 66-11SV40221 Rev. CArea 2Rotate clockwise to unlatch.Relatch by rotating lever fully counterclockwise.Area 1Pull upwards to unlatch.
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