Pitney-bowes DM900 Manual de usuario Pagina 159

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DM800™, DM900™ Digital Mailing System Operating Guide
SV60861 Rev. F 10-13
Wrong ad or inscrip-
tion, yet appears in
menu list.
Mailing system is reset to factory
default mode.
1. Select desired graphic.
2. Push the Menu
key.
3. Select Mete
r Stamp Options.
4. Select Adve
rtisements or Inscriptions.
5. Change the Normal Preset Timeout. See
Chapter 5, Mailing System Setup for more
information.
IntelliLink® Control Center Problems
Description Possible Causes Solution
Weigh-On-The-Way® Problems
Description Possible Causes Solution
No postage was
pr
inted on the piece
of mail.
Mail is too heavy for selected
class, OR
Mail is too light for selected
cla
ss.
Select a new class. Press St
a
rt to continue.
Negative weight or
calibra
tion error.
WOW® scale not at zero weight. Press the Menu key and select Zero Scale.
If not resolved, call for service.
Invalid weight. Weight is invalid for selected
cla
ss.
Select a new class. Press Start to continue.
Unstable weight. Scale cannot define weight. Be sure system is steady. Make sure there is
not air
movement over and around the system.
WOW® won’t dis-
play zero.
Vibration interference
occurr
ed on the table.
Something is touching weigh-
ing area or machine exit.
Wind current over platform
fr
om fan
, air duct.
Tapping mail on machine
cove
r.
Press the Menu key and s
elect Zero WOW.
Scale won’t display
zero.
Vibration interference
occurr
ed on the table.
Something is touching weigh-
ing area or machine exit.
Wind current over platform
fr
om fan
, air duct.
Press the Menu key and s
elect Zero Scale.
Re-zero failed. Scale cannot define zero weight. Call for service.
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