Pitney-bowes DM925 Manual de usuario

Operator GuideUS English VersionDM925™DM Series™Digital Mailing System

6 • Adding Postage6-2 SV62207 Rev. BPostage By Phone® Meter Payment SystemPostage By Phone® Meter Payment System is a Pitney Bowes service that you us

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 6-3Connection AlternativesYour mailing system connects to the Pitney Bowes using one of fo

6 • Adding Postage6-4 SV62207 Rev. BManaging Your Postage FundsRefer to the appropriate section listed here for checking funds and account balances an

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 6-5Connecting Your Postage Meter to an Analog Phone LineWhich connector do I use?Internal

6 • Adding Postage6-6 SV62207 Rev. BChecking Available Funds in Your Postage MeterIf you are not sure if you have enough money to run mail or print ta

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 6-7Adding PostageTo add postage from your Postage By Phone® System account to your postage

6 • Adding Postage6-8 SV62207 Rev. BRecommended Funds ValuesWhen the Postage Pass - Automated Postage Refill capability is enabled, your mailing syste

7 • INVIEW™ AccountingSV62207 Rev. BNavigating Hints... 7-2Overview of

7 • INVIEW™ Accounting7-2 SV62207 Rev. BNavigating Hints• You can access all of the INVIEW™Accounting features by pressing the Accounts key on the Int

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-3Overview of AccountingThe information in this chapter describes how to set up the INVIE

1 • Read This FirstSV62207 Rev. BWhat’s in this Guide ... 1-2Other Informati

7 • INVIEW™ Accounting7-4 SV62207 Rev. BUsing the INVIEW™ Accounting Setup ProceduresThe following is a list of all the account setup procedures. For

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-5a. Type in the start date of your fiscal year.b. Press Enter to save the date. The Acco

7 • INVIEW™ Accounting7-6 SV62207 Rev. BSetting Up a Global Surcharge or Discount When you select the surcharge method from the Set Up menu, you are s

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-7Selecting an Accounting TypeFollow the procedure below to select an accounting type, or

7 • INVIEW™ Accounting7-8 SV62207 Rev. BTurning INVIEW™ Account Passwords On or OffBy turning passwords on, you can protect each account from unauthor

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-9Autoclearing Job IDsYou can set up the system to automatically clear Job IDs at the end

7 • INVIEW™ Accounting7-10 SV62207 Rev. BSetting Up OperatorsThis section contains the basic instructions necessary to set up and main-tain operators

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-11Creating OperatorsFollow the steps below to create a new operator and assign a 4-digit

7 • INVIEW™ Accounting7-12 SV62207 Rev. BDeleting OperatorsIf there is transaction data associated with an operator and you delete the operator, the s

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-13Working with INVIEW™ AccountsThis section contains the basic instructions necessary to

1 • Read This First1 - 2 SV62207 Rev. BWhat’s in this GuideChapter 1 - Read this First contains important information about USPS requirements and equi

7 • INVIEW™ Accounting7-14 SV62207 Rev. BCreating an AccountFollow the steps below to create an account:1. Press the Accounts key.2. Press the right a

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-15Viewing or Editing an AccountYou can view or edit the account name, status, budget amo

7 • INVIEW™ Accounting7-16 SV62207 Rev. BRunning MailThis section describes unique features available when running mail with INVIEW™ Accounting. Refer

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-17Selecting an Account in Seal Only ModeSeal Only Mode allows you to seal envelopes with

7 • INVIEW™ Accounting7-18 SV62207 Rev. BSelecting a Job IDThe Job ID field allows you to identify specific tasks within an account. Assigning a Job I

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-198. Select Weight to enter the weight of a piece of mail. Type in the weight and press

7 • INVIEW™ Accounting7-20 SV62207 Rev. BTransferring Transaction DataYou can use the transfer transaction data option to correct transactions that ha

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-21Setting the Condition for the Log Full WarningYou can set the “log full warning” to no

7 • INVIEW™ Accounting7-22 SV62207 Rev. BPrinting Transaction ReceiptsThe Receipt Printing option allows you to select the action you want the system

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-23INVIEW™ Accounting ReportsThis section tells you how to view, print and create reports

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 1- 3What You Need to KnowSince your postage meter (Postal Security Device) is licensed by

7 • INVIEW™ Accounting7-24 SV62207 Rev. BReport Printing QueueThe Report Print Queue will function with most reports, except for the Confirmation Ser

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-25Using a Report Macro to Print ReportsYou can print report macros using an external (at

7 • INVIEW™ Accounting7-26 SV62207 Rev. BCustom Reports You can design your own report formats using the Custom Reports Report Generation feature. Thi

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-27Creating a Custom ReportFollow the steps below to create a custom report.1. Press the

7 • INVIEW™ Accounting7-28 SV62207 Rev. BDeleting a Custom ReportFollow the steps below to delete a custom report from the system:1. Press the Reports

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-29Weight Break Account/Class ReportThe Weight Break Account/Class report contains a summ

7 • INVIEW™ Accounting7-30 SV62207 Rev. BWeight Break Job ID/Class ReportThe Weight Break Job ID/Class report contains a summary of the pieces and pos

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-31Quick Profile ReportThe Quick Profile report lists the summary of pieces, postage and

7 • INVIEW™ Accounting7-32 SV62207 Rev. BAccount List ReportThe Account List report lists the accounts that have been defined in the system with speed

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 7-33Operator List ReportThe Operator List report lists the operators on the accounting sys

1 • Read This First1 - 4 SV62207 Rev. B• When lifting covers, wait for all parts to stop moving before placing hands near feeder path or printer.• Do

7 • INVIEW™ Accounting7-34 SV62207 Rev. BResync with Host PCIf you are using Business Manager accounting, the Resync with Host fea-ture removes transa

8 • ReportsSV62207 Rev. BIntroduction ... 8-2Viewing a Report..

8 • Reports8-2 SV62207 Rev. BIntroduction Creating a report is quick and easy on your mailing system. With the capa-bility to print out reports on rol

DM925™ Series Digital Mailing System Operating GuideSV62207 Rev. B 8-3Single Account ReportThe Single Account Report gives the total pieces of mail an

8 • Reports8-4 SV62207 Rev. BMulti-Account Summary ReportInternal Printer VersionThe Multi-Account Summary supplies the total pieces and postage for a

DM925™ Series Digital Mailing System Operating GuideSV62207 Rev. B 8-5External Printer VersionThis version of the Multi-Account Summary can only be pr

8 • Reports8-6 SV62207 Rev. BLast Five Refills ReportThe Last Five Refills Report lists the last five refills for any enabled account and prints the i

DM925™ Series Digital Mailing System Operating GuideSV62207 Rev. B 8-7USPS Confirmation Services Report (System Printer Required)The Confirmation Serv

8 • Reports8-8 SV62207 Rev. BAccount List Report (External Printer Required)The Account List Report lists the names and numbers of all accounts that a

DM925™ Series Digital Mailing System Operating GuideSV62207 Rev. B 8-9System Set Up ReportThe System Setup Report is an extensive report that gives yo

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 1- 5• Do not connect your postage meter (Postal Security Device) to a digital phone line.

8 • Reports8-10 SV62207 Rev. BError Report This feature may be offered as a standard or optional feature and is not available on all Pitney Bowes solu

DM925™ Series Digital Mailing System Operating GuideSV62207 Rev. B 8-11Job Report This feature may be offered as a standard or optional feature and is

8 • Reports8-12 SV62207 Rev. BData Capture Report (Non-US Use Only)The Data Capture Short Report provides information on the data that is transferred

DM925™ Series Digital Mailing System Operating GuideSV62207 Rev. B 8-13Installed/Pending Rates ReportThis report displays only on the screen. Use the

8 • Reports8-14 SV62207 Rev. BThis page intentionally left blank.

9 • Maintaining and UpdatingSV62207 Rev. BItems to Keep On Hand...9-2Cleaning the

9 • Maintaining and Updating 9 - 2 SV62207 Rev. BItems to Keep On HandThe following is a list of items you should keep on hand:• Ink Cartridge• Tape R

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 9 - 3Tape MaintenanceTape maintenance consists of installing a new tape roll. The digital

9 • Maintaining and Updating 9 - 4 SV62207 Rev. BE-Z Seal® Sealing SolutionMaintenanceYour mailing system displays a message telling you when your

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 9 - 55. Place the brush in the case, two or three teeth away from the bottom. The shorter

1 • Read This First1 - 6 SV62207 Rev. B• Be certain the area in front of the wall receptacle into which the machine is plugged is free from obstructio

9 • Maintaining and Updating 9 - 6 SV62207 Rev. BCleaning the Printhead NozzlesIf you notice the meter stamp is not printing completely and there are

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 9 - 7Replacing the Ink Cartridge“Low Ink - Order Ink” appears on the IntelliLink® Control

9 • Maintaining and Updating 9 - 8 SV62207 Rev. B2. Push the tab on the front of the cartridge lid. Lift the lid up and push toward the back of the ma

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 9 - 9Changing the PrintheadIf you have cleaned the printer nozzle and changed the print ca

9 • Maintaining and Updating 9 - 10 SV62207 Rev. BThis exposes the print-head cover. 6. Grasp the printhead cover and pull as shown here.7. Grasp the

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 9 - 11Changing the Wiper Blade AssemblyWhen you change the printhead, you must also replac

9 • Maintaining and Updating 9 - 12 SV62207 Rev. B7. Slide the assembly to the left and lift it out.8. Remove the new wiper blade assembly from the pa

10 • TroubleshootingSV62207 Rev. BHow to Troubleshoot your Mailing System... 10-2Width Sensor Warnings...

10 • Troubleshooting10-2 SV62207 Rev. BHow to Troubleshoot your Mailing SystemThis chapter contains a list of problems you may encounter while using y

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 10-3Ink Waste Tray Full WarningThe Ink Waste Tray Full Warning appears when you power up o

2 • Meet the DM925™ Digital Mailing SystemSV62207 Rev. BIntroducing the DM Series™ Mailing System...2-2Features an

10 • Troubleshooting10-4 SV62207 Rev. BEnvelope Sealing ProblemsDescription Possible Causes SolutionEnvelope(s) not seal-ing or not sealing properlyNo

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 10-5Envelope Feeding ProblemsDescription Possible Causes SolutionMore than one enve-lope i

10 • Troubleshooting10-6 SV62207 Rev. BEnvelope(s) getting jammed • Envelopes dimensions are outside the acceptable range (piece of mail is too thick,

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 10-7Tape Feeding ProblemsDescription Possible Causes SolutionTape jamming in the cutter.Ta

10 • Troubleshooting10-8 SV62207 Rev. BTape does not remove easily.Tape is sticking to dried glue on moistening brush.Remove brush and clean under col

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 10-9Gummed tape is not wet. (continued)Brush not out far enough to reach tape. 1. Open the

10 • Troubleshooting10-10 SV62207 Rev. BAdhesive tape gets wet.Wet/dry lever set into wet position. Set wet/dry lever down to dry position.Moistener b

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 10-11IntelliLink® Control Center ProblemsDescription Possible Causes SolutionIntelliLink®

10 • Troubleshooting10-12 SV62207 Rev. BWrong ad or inscrip-tion, yet appears in menu list.Mailing system is reset to factory default mode.1. Select d

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 10-13Printing ProblemsDescription Possible Causes SolutionNo postage is print-ing.The Post

2 • Meet the DM925™ Digital Mailing System 2 - 2 SV62207 Rev. BIntroducing the DM Series™ Mailing SystemThe DM Series™ Digital Mailing System is an ea

10 • Troubleshooting10-14 SV62207 Rev. BMeter imprint is streaked or incomplete; poor print quality:The printer nozzle requires main-tenance.Clean the

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 10-15Postage Refill ProblemsDescription Possible Causes SolutionRefill operation fails whe

10 • Troubleshooting10-16 SV62207 Rev. BGetting Help There may be times when you need help to solve a problem, or you may want more information about

11 • Supplies and OptionsSV62207 Rev. BOrdering Supplies... 11-2Ordering a

11 • Supplies and Options 11 - 2 SV62207 Rev. BOrdering SuppliesYou can order supplies through the Pitney Bowes Supply Line™, or you can order from th

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 11 - 3USPS Confirmation Services LabelsDelivery Confirmation Labels: 639-6Signature Confir

11 • Supplies and Options 11 - 4 SV62207 Rev. BThis page is intentionally left blank.

12 • SpecificationsSV62207 Rev. BEquipment Specifications...12-2Accounting Feature

12 • Specifications12-2 SV62207 Rev. BEquipment SpecificationsDimensions.Power and ComplianceOperating ConditionsCapacities and FeaturesLength withou

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 12-3Optimum Performance (Throughput)* Model numbers are on labels located under the main c

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 2 - 3Variety of Communications OptionsYour DM Series™ Digital Mailing System comes with co

12 • Specifications12-4 SV62207 Rev. BAccounting FeaturesMailing MaterialsINVIEW™ Accounting • Up to 100 accounts• Up to 15 operators• 2 custom report

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 12-53 7/8 in. (98.4mm)1 in. (25.4 mm)MaximumMinimum15 in. (381 mm)*13 in. (330 mm)3.5 in.

12 • Specifications12-6 SV62207 Rev. BThis page intentionally left blank.

A • GlossarySV62207 Rev. BGlossary

A • Glossary A - 2 SV62207 Rev. BAccounting A feature of the mailing system that allows you to charge postage to individ-ual accounts.AccuTrac™ Mail A

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B A - 3Communications Port Place to connect an optional Pitney Bowes scale, printer, or a P

A • Glossary A - 4 SV62207 Rev. BInk Cartridge Cartridge containing the ink used to produce the meter stamp.Inscription An optional message, such as “

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B A - 5Postal Security Device (PSD)The PSD contains the funds and performs all of the calcu

A • Glossary A - 6 SV62207 Rev. BSignature Confirmation may be combined with special services. To get the latest fees, go to www.usps.com and search f

Index SV62207 Rev. BAAC adapterconnector location 6-5Accessoriesdescription 2-4ordering 2-4, 11-2Account speed code list report 7-32Accounting set up

2 • Meet the DM925™ Digital Mailing System 2 - 4 SV62207 Rev. BAccounting and ReportingINVIEW™ AccountingINVIEW™ Accounting and reporting allows you t

IndexSV62207 Rev. BDDateadvancing the date 5-5changing postage date 4-34selecting date options 4-21setting date options 5-5Daylight savingsetting up 5

Index SV62207 Rev. Bdescription 5-17setting up 5-17MMailpreparation 3-2quick setup and start 3-2selecting the postage mode 4-10tips for feeding mail 4

IndexSV62207 Rev. BPower stackeroptional DJPS 4-15optional DJPS or U7PS 2-5Power Stacker (optional) 2-3, 4-11, 4-12, 4-19Presetscustom presets 5-21, 5

Index SV62207 Rev. Bsystem sleep 5-18transaction timeout 5-19Transactionsaction to take when the log is full 7-21clearing the transaction log 7-20ente

IndexSV62207 Rev. B

1 Elmcroft RoadStamford, Connecticut 06926-0700www.pb.com*sv62207revB*PB Form SV62207 Rev. B 4/09© 2009 Pitney Bowes Inc.All Rights ReservedFor Serv

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 2 - 5Parts of the Mailing SystemThis section describes the parts of your DM925™ mailing sy

2 • Meet the DM925™ Digital Mailing System 2 - 6 SV62207 Rev. BThe Digital Mailing System Exterior32145678USB Ports (USB Network Adapter can be plugge

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 2 - 7Mailing System InteriorRefer to the diagram for the location of each component.Roll t

2 • Meet the DM925™ Digital Mailing System 2 - 8 SV62207 Rev. BThe IntelliLink® Control CenterThis section describes all of the function keys on the I

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 2 - 9Start Key - Begins processing mail with the options you have selected.Tape Key - Allo

2 • Meet the DM925™ Digital Mailing System 2 - 10 SV62207 Rev. BThe Main ScreenThe content of the main screen depends upon the current mode of the mac

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 2 - 11Connectors on the Back of the IntelliLink® Control Center• Internal Analog Phone Lin

2 • Meet the DM925™ Digital Mailing System 2 - 12 SV62207 Rev. B

3 • Mail in a MinuteSV62207 Rev. BMail in a Minute... 3-2Preparing Yo

SV62207 Rev. B ©2009 Pitney Bowes Inc.All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval

3 • Mail in a Minute3-2 SV62207 Rev. BMail in a Minute This chapter explains how to use the “Key In Postage” mode. It’s the quick-est and easiest way

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 3-34. Set the sealer lever. Push lever to the right for sealing or to the left for postcar

3 • Mail in a Minute3-4 SV62207 Rev. BPrinting Postage TapesPrint postage tapes for:• Packages• Onion skin/airmail type envelopes• Tyvek® envelopes• E

4 • Running MailSV62207 Rev. BNavigating Hints... 4-2Applying Postage

4 • Running Mail4-2 SV62207 Rev. BNavigating Hints• The maximum number of options displayed is 5. To view more options, press the down arrow key. • Yo

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-3Applying Postage and Running MailTo apply postage and run mail on the DM925™ mailing s

4 • Running Mail4-4 SV62207 Rev. BDetermining the Correct Postage ModeFeeding Mail or Printing Tape?1. If your mail requires no application of postage

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-5Chart B - Postage Tape ModeIf: Then use this mode:You know the amount of postage needed

4 • Running Mail4-6 SV62207 Rev. BPreparing Your MailIf you intend to run pieces of mail through your system, read About Run-ning Mail below. If you a

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-74. Lift the back stop to its “up” position for larger mail.Set the sealer lever. Push

Alerting MessagesVarious messages are used throughout this guide to alert you to potentially hazardous or error caus-ing conditions. These messages ar

4 • Running Mail4-8 SV62207 Rev. BTips on Feeding Mail• Presealed Envelopes: If you are using presealed envelopes, make sure you press the Seal key o

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-9About Printing Postage TapesPrint postage tapes for:• Packages• Onion skin/airmail type

4 • Running Mail4-10 SV62207 Rev. BSelecting the Postage Mode and Running the MailOnce you decide the appropriate mode for running your mail job, you

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-11Mode Selection: Key in PostageUse this mode if you know what the correct amount of pos

4 • Running Mail4-12 SV62207 Rev. BMode Selection: Weigh First PieceThis feature is available only on systems that have the optional Weigh-On-The-Wa

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-134. Select Differential Weighing. The system prompts you to place the mail on the scale

4 • Running Mail4-14 SV62207 Rev. BMode Selection: Attached ScaleIf the attached scale is particularly sensitive, run this mode with the Auto-scale f

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-15Mode Selection: Print PermitThis feature may be offered as an optional feature and is

4 • Running Mail4-16 SV62207 Rev. BMode Selection: Time and Date StampingTime Date Stamping mode allows you to print the current time and date, along

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-17Selecting or Deselecting an AccountIf you use Accounting, you must select an account.

FCC Compliance of ModemThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the IntelliLi

4 • Running Mail4-18 SV62207 Rev. B4. Select the account you want to use:•Press Enter to select the account that most closely matches the characters y

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-19Selecting the Class, Carrier, Special Services or OptionsEach carrier has its own set

4 • Running Mail4-20 SV62207 Rev. BSelecting a CountryIf your class requires you to select another country:1. A list of countries appears in the displ

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-21Selecting the Meter Stamp OptionsThe Meter Stamp Options selection allows you to chang

4 • Running Mail4-22 SV62207 Rev. BMeter Stamp Options: InscriptionYou can have a variety of inscriptions appear on your piece of mail. For a list of

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-23Using Electronic Confirmation ServicesThe United States Post Office (USPS) provides th

4 • Running Mail4-24 SV62207 Rev. BAdding Services or Making Changes• If you already have postage on the mail and then decide you want to add a servic

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-2512. Press the Enter key. The “Enter another package?” screen appears. Follow the scree

4 • Running Mail4-26 SV62207 Rev. BEditing, Deleting or Sending Confirmation Services RecordsThis procedure tells you how to edit, delete or send conf

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-27c. Verify that the services are enabled. The list of services that appears may look li

4 • Running Mail4-28 SV62207 Rev. B• BPOD for SigCon - If this option is on, and Signature Confirmation is selected, the system will include your Mail

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-299. Repeat steps 1-8 as necessary.10. Transfer Files:a. Connect the control center to t

4 • Running Mail4-30 SV62207 Rev. B5. Enter the USPS tracking barcode number.6. Apply the barcode:a. Apply the 22-digit barcode label to your mail pie

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-31Customer Reference Number (ERR)The Pitney Bowes solution for Electronic Return Receipt

4 • Running Mail4-32 SV62207 Rev. B6. Apply the barcode:a. Apply the 22-digit barcode label to your mail piece if it is not already pre-printed on the

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 4-33Off-Line Electronic Return Receipt (ERR)Off-line ERR allows you to process Certified M

4 • Running Mail4-34 SV62207 Rev. BChanging the Date1. If you are printing the date correction on an envelope and if the enve-lope is sealed, press th

5 • Mailing System SetupSV62207 Rev. BNavigating Hints... 5-2Overview

5 • Mailing System Setup5-2 SV62207 Rev. BNavigating Hints• The maximum number of options displayed is 5. To view more options, press the down arrow k

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-3Overview of Mailing System Set UpFollow the other procedures listed here as needed. For

Table of ContentsSV62207 Rev. BPitney Bowes Contact Information ListChapter 1 - Read this FirstChapter 2 - Meet the DM Series™ Digital Mailing SystemC

5 • Mailing System Setup5-4 SV62207 Rev. BSetting the Display LanguageDepending on the model of your mailing system, you may be able to set the displa

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-5Setting the Date and Time of DayIf your mail is picked up at a certain time each day, y

5 • Mailing System Setup5-6 SV62207 Rev. BSetting Up a Supervisor PasswordYou can limit access to the following operations by creating a supervisor pa

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-7Setting Up the Scale and Selecting RatesIf you have a scale on your mailing system, you

5 • Mailing System Setup5-8 SV62207 Rev. BScale/Rates: AutoscaleYou can set AutoScale to On or Off. Select On to enable the AutoScale feature. When a

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-9Scale/Rates: Destination if New ClassUse this option to set the system to prompt you t

5 • Mailing System Setup5-10 SV62207 Rev. BScale/Rates: Smart ClassesThe Smart Class™ capability of the DM Series™ mailing system software has been e

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-11f. The Select Auto Ad/Inscriptions screen appears: • To add an ad, select Ads/Messages

5 • Mailing System Setup5-12 SV62207 Rev. Bd. Select the appropriate class, in this example Priority Mail. The Fees screen appears. Press Enter. The S

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-13Modifying a Smart Class™ with an Auto Inscription 1. Press the Menu key. 2. Select Set

5 • Mailing System Setup5-14 SV62207 Rev. BSetting Up Postage By Phone® Meter Payment SystemThis section describes how to set up Post-age By Phone® Me

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-15Phone/Network Set Up: My Phone #Use this option to enter your local phone number (the

5 • Mailing System Setup5-16 SV62207 Rev. BPhone/Network Set Up: Network SettingsThis option allows you to modify individual phone connection paramet

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-17Configuring High/Low Funds WarningSetting the Low Funds Warning ValueUse this option t

5 • Mailing System Setup5-18 SV62207 Rev. BConfiguring System TimeoutsThis section describes how to set various system timeouts for your mailing syste

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-19Timeouts: Normal Preset TimerThe normal preset timer option allows you to specify how

5 • Mailing System Setup5-20 SV62207 Rev. BDefining PresetsYou can define up to 50 sets (0-49) of preset mailing system values, with each set having d

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-21Defining Custom Preset ValuesDefining Custom Preset ValuesWhen creating a custom prese

5 • Mailing System Setup5-22 SV62207 Rev. BStore Advance Date in a Custom Preset This feature may be offered as a standard or optional feature and is

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-23Editing Custom Preset ValuesTo edit an existing custom preset, you define its new valu

Pitney Bowes Contact Information ListSV62207 Rev. BPB Web Sites • For frequently asked questions, go to:http://www.pb.com• To place requests for servi

5 • Mailing System Setup5-24 SV62207 Rev. BCreating Custom MessagesCustom Messaging enables you to enter text at the Control Center which can print di

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-25Postal Rules and GuidanceCreating a Custom Message for the First Time1. Press the Menu

5 • Mailing System Setup5-26 SV62207 Rev. BEditing a Custom Message1. Press the Menu key. 2. Select Meter Stamp Options, then select Text Entries.3. P

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-27Taking the Meter Out of ServiceCall your Pitney Bowes representative if you need to re

5 • Mailing System Setup5-28 SV62207 Rev. BConfiguring the Optional Barcode ScannerIf you have a barcode scanner attached to your mailing system, you

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-29Setting the Default Scan TypeIf you are using an accounting system on your mailing sys

5 • Mailing System Setup5-30 SV62207 Rev. BAdding Barcode PrefixesIf you are going to scan multiple fields, you will need to create barcodes that cont

DM925™ Digital Mailing System Operating GuideSV62207 Rev. B 5-31Combining BarcodesIf you need to combine multiple barcode scans into a single barcode,

5 • Mailing System Setup5-32 SV62207 Rev. BSetting Auto-EnterYou can set up your system so that after it scans in a barcode value and displays it on

6 • Adding PostageSV62207 Rev. BPostage By Phone® Meter Payment System .......... 6-2Your Postage Meter ......