Pitney-bowes DM800i Series Manual de usuario Pagina 160
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10 • Troubleshooting
10-4 SV61162 Rev. D
Envelope Feeding Problems
Description Possible Causes Solution
More than one enve-
lope is feeding
Too many envelopes are on the
fee
d deck; envelopes are not
stacked properly on the feed deck.
Remove some of the envelope and test with a
smaller stack.
Slant the envelopes slightly to the left (shin-
gled).
Feeder adjustment setting is
incorrect
.
OR
Envelopes are too thick or thin for
the feeder adjustment setting.
Adjust the thickness adjustment k
nob to corre-
spond to the envelope thickness. For thicker
pi
eces of mail (3/8” to 5/8”), or mail containing
several inserts, use the thick mail setting. For
mail containing only single inserts, or for post-
cards, use the normal mail setting.
Envelopes shingled to the left
Normal mail setting
Thick mail setting
- DM800i™ Series 1
- Digital Mailing System 1
- Operator Guide 1
- SV61162 Rev. D 3
- Alerting Messages 4
- FCC Compliance 4
- FCC Compliance of Modem 5
- Table of Contents 7
- 1 • Read This First 11
- What’s in this 12
- Information 12
- What You Need 13
- DJPS/DMPS 15
- Power Stacker 15
- Mailing System 17
- Introducing the 18
- DM Series™ 18
- Features and 18
- Benefits 18
- Ability to Use 19
- Other Pitney 19
- Bowes Equip 19
- Accounting and 20
- Reporting 20
- COMPLIANTCOMPLIANT 21
- Parts of the 22
- SV61162 Rev. D 2 - 7 23
- SV61162 Rev. D 2 - 9 25
- Serial Port 25
- USB Ports 25
- Interior 26
- (Under the WOW® Cover) 27
- The IntelliLink® 28
- Control Center 28
- SV61162 Rev. D 2 - 13 29
- 2 - 14 SV61162 Rev. D 30
- 2 - 16 SV61162 Rev. D 32
- 3 • Mail in a Minute 33
- Preparing Your 34
- Running the 35
- Printing 36
- Postage Tapes 36
- 4 • Running Mail 37
- Applying 39
- Postage and 39
- Running Mail 39
- Determining 40
- Chart B - Postage Tape Mode 41
- Preparing 42
- Your Mail 42
- SV61162 Rev. D 4-7 43
- Thin Mail Setting 43
- Thick Mail Setting 43
- Tips on Feeding 44
- About Printing 45
- Selecting 46
- Mode and 46
- Mode Selection: 47
- Key in Postage 47
- WOW® - Weigh 47
- On-The-Way® 47
- Weigh First Piece 48
- Differential 48
- Weighing 48
- Manual Weight 49
- Attached Scale 50
- Attached Scale 50
- AutoTape 50
- Print Permit 51
- Seal Only 51
- Time and Date 52
- Stamping 52
- Selecting or 53
- Deselecting 53
- Deselecting an 54
- Selecting ZIP 55
- Codes and Zones 55
- Selecting a 56
- Smart Class™ 56
- Electronic 59
- Services 59
- Services Before 60
- Printing Postage 60
- Services After 61
- SV61162 Rev. D 4-27 63
- SV61162 Rev. D 4-29 65
- Using ERR 66
- Reference 66
- Off-Line 67
- Electronic Return 67
- Receipt (ERR) 67
- Clearing the 69
- Date and 75
- Setting Up a 76
- Supervisor 76
- Password 76
- Lock Code 76
- Setting Up 77
- SV61162 Rev. D 5-9 79
- Destination if New 80
- Scale/Rates: 81
- Add ZIPs to 81
- Smart Classes 82
- SV61162 Rev. D 5-13 83
- Auto Rate Large 85
- Envelope 85
- 5-16 SV61162 Rev. D 86
- SV61162 Rev. D 5-17 87
- SV61162 Rev. D 5-19 89
- SV61162 Rev. D 5-21 91
- Defining 92
- Defining Normal 93
- Preset Values 93
- Defining Custom 94
- Store Advance 95
- Date in a Custom 95
- Editing Custom 96
- Viewing 96
- Renaming, or 96
- Deleting Presets 96
- Creating 97
- SV61162 Rev. D 5-29 99
- 5 • Mailing System Setup 100
- Configuring 101
- Barcode 101
- Setting the 102
- Default Scan 102
- Prefixes 103
- Adding Barcode 103
- Combining 104
- Barcodes 104
- Setting 104
- Auto-Enter 104
- 6 • Adding Postage 105
- USPS Rekey 107
- Requirements 107
- Connecting Your 109
- Control Center to 109
- SV61162 Rev. D 6-7 111
- 7 • Standard Accounting 113
- Navigating 114
- Overview of 115
- Accounting 115
- Using the 115
- Account Setup 115
- Procedures 115
- Creating a New 117
- Subaccount or 117
- Subsubaccount 117
- Messages 117
- SV61162 Rev. D 7-7 119
- Transferring 121
- Selecting an 122
- Features 123
- Account 124
- Structure and 124
- Hierarchy 124
- 8 • Reports 127
- Viewing a 128
- Printing a 128
- Single Account 129
- Multi-Account 130
- Summary 130
- External Printer 131
- Last Five Refills 132
- Confirmation 133
- Services Report 133
- (System Printer 133
- Required) 133
- System Set Up 135
- SV61162 Rev. D 8-11 137
- Description Effective 139
- 9 • Maintaining and Updating 141
- Tape is still on 143
- E-Z Seal 144
- Sealing 144
- Solution 144
- Maintenance 144
- Moistener 145
- Cleaning or 146
- Replacing the 146
- Moistener Brush 146
- Printer 147
- Printing a Test 148
- Cleaning the 148
- Printer Nozzle 148
- Ink Cartridge 149
- Changing the 151
- Printhead 151
- SV61162 Rev. D 9 - 13 153
- Wiper Blade 154
- Assembly 154
- Performing 155
- Updates or 155
- Adding 155
- 10 • Troubleshooting 157
- 10-2 SV61162 Rev. D 158
- Envelope Sealing Problems 159
- Envelope Feeding Problems 160
- Tape Feeding Problems 164
- Printing Problems 164
- Postage Refill Problems 166
- Display Problems 166
- Weighing Problems 167
- 11 • Supplies and Options 169
- Comsumables You Can Order 170
- 12 • Specifications 171
- Specifications 172
- Capacities and Features 173
- Mailing Materials 174
- 1 in. (25.4 mm) 175
- 13 in. (330 mm) 175
- 3 7/8 in. (98.4mm) 175
- A • Glossary 177
- SV61162 Rev. D A - 3 179
- SV61162 Rev. D A - 5 181
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