Pitney-bowes DM550 Series Manual de usuario Pagina 1

DM500™ and DM550™ Series Digital Mailing SystemDM500™ Series Mailing SystemDM550™ Series Mailing SystemShown with Weigh-On-The-Way®Operator GuideUS E

5 • Mailing System Setup5-34 SV61436 Rev. DCombining BarcodesIf you need to combine multiple barcode scans into a single barcode, use this setup optio

6 • Adding PostageSV61436 Rev. DPostage By Phone® Meter Payment System ... 6-2Your Postage Meter ...

6 • Adding Postage6-2 SV61436 Rev. DPostage By Phone® Meter Payment SystemPostage By Phone® Meter Payment System is a Pitney Bowes service that you us

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 6-3Connection Alternatives - ReviewYou can connect your mailing system

6 • Adding Postage6-4 SV61436 Rev. DManaging Your Postage FundsRefer to the appropriate section listed here for checking funds and account balances an

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 6-5Connecting Your Postage Meter to an Analog Phone LineIf you do not ha

6 • Adding Postage6-6 SV61436 Rev. DChecking Available Funds in Your Postage MeterIf you are not sure if you have enough money to run mail or print ta

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 6-7Adding PostageTo add postage from your Postage By Phone® System accou

6 • Adding Postage6-8 SV61436 Rev. DRecommended Funds ValuesWhen the Postage Pass - Automated Postage Refill capability is enabled, your mailing syste

7 • Standard AccountingSV61436 Rev. DNavigating Hints... 7-2Overview o

1 • Read This FirstSV61436 Rev. DContentsWhat’s in this Guide ... 1-2Other I

7 • Standard Accounting7-2 SV61436 Rev. DNavigating Hints• You can access all of the accounting features by pressing the Accounts key on the IntelliLi

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 7-3Overview of AccountingThe information in this chapter describes how t

7 • Standard Accounting7-4 SV61436 Rev. DBefore Using the Setup Procedures1. If your system has a supervisor password set up, you must enter that pass

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 7-5least four characters. (You need to enable password protection before

7 • Standard Accounting7-6 SV61436 Rev. DEditing AccountsYou can change the name of an account, make the account inactive (or active), add a password

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 7-7Turning Standard Accounting On or OffTo turn the standard accounting

7 • Standard Accounting7-8 SV61436 Rev. DResetting (Clearing) all AccountsWhen you reset or clear your accounts, you completely remove all of the data

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 7-9Transferring FundsTo transfer funds: 1. Press the Accounts key.2. Pre

7 • Standard Accounting7-10 SV61436 Rev. DSelecting an Accounting TypeTo select and accounting type, or to disable the accounting feature on your mail

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 7-11Your Accounting System FeaturesYou can configure your mailing system

1 • Read This First1 - 2 SV61436 Rev. DWhat’s in this GuideChapter 1 - Read this First contains important information about USPS requirements and equi

7 • Standard Accounting7-12 SV61436 Rev. DAccount Structure and HierarchyYou can structure your accounts in single or multiple levels. For example, yo

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 7-13structure. Piece count totals and funds used are transferred among a

7 • Standard Accounting7-14 SV61436 Rev. D

8 • ReportsSV61436 Rev. DIntroduction ... 8-2Viewing a Report..

8 • Reports8-2 SV61436 Rev. DIntroduction Creating a report is quick and easy on your mailing system. With the capa-bility to print out reports on rol

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 8-3 Report Print QueueThe Report Print Queue will function with most rep

8 • Reports8-4 SV61436 Rev. DMulti-Account Summary ReportInternal Printer VersionThe Multi-Account Summary supplies the total pieces and postage for a

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 8-5External Printer VersionThis version of the Multi-Account Summary can

8 • Reports8-6 SV61436 Rev. DLast Five Refills ReportThe Last Five Refills Report lists the last five refills for any enabled account and prints the i

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 8-7USPS Confirmation Services Report (System Printer Required)The Confir

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 1- 3What You Need to KnowSince your postage meter (Postal Security Devic

8 • Reports8-8 SV61436 Rev. DAccount List Report (External Printer Required)The Account List Report lists the names and numbers of all accounts that a

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 8-9System Set Up ReportThe System Setup Report is an extensive report th

8 • Reports8-10 SV61436 Rev. DError Report This feature may be offered as a standard or optional feature and is not available on all Pitney Bowes solu

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 8-11Job Report This feature may be offered as a standard or optional fea

8 • Reports8-12 SV61436 Rev. DData Capture Report (Non-US Use Only)The Data Capture Short Report provides information on the data that is transferred

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 8-13Installed/Pending Rates ReportThis report displays only on the scree

8 • Reports8-14 SV61436 Rev. D

9 • Maintaining and UpdatingSV61436 Rev. DContentsItems to Keep On Hand...9-2Clea

9 • Maintaining and Updating 9 - 2 SV61436 Rev. DItems to Keep On HandThe following is a list of items you should keep on hand:• Ink Cartridge• Tape R

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 9 - 3Tape is still on roll1. When you see the red stripe on the tape, go

1 • Read This First1 - 4 SV61436 Rev. D• When removing jammed material, avoid using too much force to pre-vent personal injury and damaging equipment.

9 • Maintaining and Updating 9 - 4 SV61436 Rev. D3. Drop the new tape in so that it feeds from the bottom of the roll to the right. The protective bac

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 9 - 52. Remove the cap from the bottle.3. Add enough E-Z Seal® to bring

9 • Maintaining and Updating 9 - 6 SV61436 Rev. DCleaning or Replacing the Moistener Brush1. Lift the feed cover. 2. Push down on the moistener brush

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 9 - 7Cleaning or Replacing the Wick1. Open the feed cover and lift the E

9 • Maintaining and Updating 9 - 8 SV61436 Rev. D5. Remove the wick, using the metal shield to gently pry it out of the moistener tank. 6. Drain the m

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 9 - 99. After cleaning the wick and tank, place the shield on the wick,

9 • Maintaining and Updating 9 - 10 SV61436 Rev. D12. Replace the E-Z Seal® Sealing Solution bottle. Gently tap the top of the solution bottle.Wait fo

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 9 - 11c. If the tank is still not filled to the correct level, remove th

9 • Maintaining and Updating 9 - 12 SV61436 Rev. DPrinting a Test PatternYou can print a test pattern to check the quality of the meter imprint withou

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 9 - 13Replacing the Ink Cartridge“Low Ink - Order Ink” appears on the In

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 1- 5• Do not use the telephone or equipment connected to the telephone l

9 • Maintaining and Updating 9 - 14 SV61436 Rev. D2. Push the tab on the front of the cartridge lid. Lift the lid up and push toward the back of the m

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 9 - 15Changing the PrintheadIf you have cleaned the printer nozzle and c

9 • Maintaining and Updating 9 - 16 SV61436 Rev. D7. While continuing to press the printhead tab to the left, pull the assembly for-ward as shown here

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 9 - 1710. Grasp the printhead stand-off and lift the print-head up and o

9 • Maintaining and Updating 9 - 18 SV61436 Rev. DChanging the Wiper Blade AssemblyWhen you change the printhead, you must also replace the wiper blad

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 9 - 19Performing Updates or Adding FeaturesYour IntelliLink® Control C

9 • Maintaining and Updating 9 - 20 SV61436 Rev. D

10 • TroubleshootingSV61436 Rev. DHow to Troubleshoot your Mailing System...10-2Ink Waste Full Tray Warning ...

10 • Troubleshooting10-2 SV61436 Rev. DHow to Troubleshoot your Mailing SystemThis chapter contains a list of problems you may encounter while using y

DM500™ and DM550™Series Digital Mailing System Operating GuideSV61436 Rev. D 10-3Envelope Sealing ProblemsDescription Possible Causes SolutionEnvelope

1 • Read This First1 - 6 SV61436 Rev. D

10 • Troubleshooting10-4 SV61436 Rev. DEnvelope Feeding ProblemsDescription Possible Causes SolutionMore than one enve-lope is feedingToo many envelop

DM500™ and DM550™Series Digital Mailing System Operating GuideSV61436 Rev. D 10-5Envelope(s) getting jammedTrying to feed presealed enve-lopes with t

10 • Troubleshooting10-6 SV61436 Rev. DEnvelope(s) getting jammed (continued)You are using envelopes that have dimensions that are outside the accepta

DM500™ and DM550™Series Digital Mailing System Operating GuideSV61436 Rev. D 10-7Envelope(s) getting jammed (continued)You are using envelopes that ha

10 • Troubleshooting10-8 SV61436 Rev. DTape Feeding ProblemsDescription Possible Causes SolutionTape jamming in the feederAdhesive is left on the lead

DM500™ and DM550™Series Digital Mailing System Operating GuideSV61436 Rev. D 10-9Meter imprint is out of alignmentEnvelope is skewing on the feed deck

10 • Troubleshooting10-10 SV61436 Rev. DPostage Refill ProblemsDescription Possible Causes SolutionRefill operation fails when IntelliLink® Control Ce

DM500™ and DM550™Series Digital Mailing System Operating GuideSV61436 Rev. D 10-11 Weighing ProblemsDescription Possible Causes SolutionWeight on inte

10 • Troubleshooting10-12 SV61436 Rev. DWeights on external scale are erratic or the scale does not return to zero (con-tinued)For MP Series External

11 • Supplies and OptionsSV61436 Rev. DContentsOrdering Supplies... 11-2Or

2 • Meet the DM500™ and DM550™ Series Digitial Mailing SystemSV61436 Rev. DContentsIntroducing the DM Series™ Mailing System...

11 • Supplies and Options 11 - 2 SV61436 Rev. DOrdering SuppliesYou can order supplies through the Pitney Bowes Supply Line™, or you can order from t

12 • SpecificationsSV61436 Rev. DContentsDimensions and Weight... 12-2Electrical and Operating Conditio

12 • Specifications 12 - 2 SV61436 Rev. DSpecificationsDimensions and WeightElectrical and Operating ConditionsDimensions and Weigh: DM500™ DM550™Size

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 12 - 3Capacities and FeaturesDM500™ DM550™Feeder Type Automatic with des

12 • Specifications 12 - 4 SV61436 Rev. DAccounting FeaturesMailing MaterialsStandard Accounting 100 standard, or optionalOptional Budget Manager Up t

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 12 - 53 in. (76.2mm)1 in. (25.4 mm)MaximumMinimum13 in. (330 mm)10 in. 

12 • Specifications 12 - 6 SV61436 Rev. DThis page intentionally left blank.

A • GlossarySV61436 Rev. DGlossary

A • Glossary A - 2 SV61436 Rev. DAccounting A feature of the mailing system that allows you to charge postage to individ-ual accounts.AccuTrac™ Mail A

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D A - 3Delivery Confirmation Delivery Confirmation is a service offered by

2 • Meet the DM500™ and DM550™ Digital Series Mailing System 2 - 2 SV61436 Rev. DIntroducing the DM Series™ Mailing SystemThe DM Series™ Digitial Mai

A • Glossary A - 4 SV61436 Rev. DLock Code A code that locks the mailing system with a four digit password preventing unauthorized use of your meter.L

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D A - 5Return Receipts A return receipt for Certified Mail serves as a leg

A • Glossary A - 6 SV61436 Rev. DZIP+4 Code A 9-digit numeric code incorporating the original 5-digit ZIP Code, a hyphen, and 4 additional digits. The

IndexSV62201 Rev. BAAC adapterconnector location 2-13, 6-5Accessoriesdescription 2-3ordering 2-3, 11-2Accountingset up mode 7-2turning off accounting

IndexSV62201 Rev. Bdescription and location 2-10Envelopesacceptable dimensions 12-4Error report 8-10E-Z Sealordering 11-2E-Z Seal bottledescription 2-

IndexSV62201 Rev. Bon the main screen 2-12Meter, see Postage meterMode keydescription and location 2-10using to select postage mode 4-10when running m

IndexSV62201 Rev. Berror 8-10funds 8-8installed or pending rates 8-13job 8-11last 5 refills 8-6last rates downloaded 8-13multi-account summary 8-4sing

1 Elmcroft RoadStamford, Connecticut 06926-0700www.pb.comFor Service or SuppliesPB Form SV61436 Rev. D 3/09©2009 Pitney Bowes Inc.All Rights Reserve

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 2 - 3Variety of Communications OptionsYour DM Series™ Digital Mailing Sy

2 • Meet the DM500™ and DM550™ Digital Series Mailing System 2 - 4 SV61436 Rev. DAdvertisements and InscriptionsAds and inscriptions are messages you

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 2 - 5Parts of the Mailing SystemThis section describes the parts of your

2 • Meet the DM500™ and DM550™ Digital Series Mailing System 2 - 6 SV61436 Rev. DThe DM500™ and DM550™ Series Digital Mailing SystemRight Side View of

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 2 - 7The DM500™ and DM550™ Series System with Optional WOW® Module Conne

2 • Meet the DM500™ and DM550™ Digital Series Mailing System 2 - 8 SV61436 Rev. DMailing System InteriorInterior of the DM Series™ System (Under the F

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 2 - 9Interior of the DM Series™ System with Optional WOW® (Under the WO

2 • Meet the DM500™ and DM550™ Digital Series Mailing System 2 - 10 SV61436 Rev. DThe IntelliLink® Control CenterThis section describes all of the fun

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 2 - 11Start Key - Begins processing mail with the options you have selec

2 • Meet the DM500™ and DM550™ Digital Series Mailing System 2 - 12 SV61436 Rev. DThe Main ScreenThe content of the main screen depends upon the curre

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 2 - 13Connectors on the Back of the IntelliLink Control Center• Analog P

SV61436 Rev. DSV61436 Rev. D ©2009 Pitney Bowes Inc.All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored

2 • Meet the DM500™ and DM550™ Digital Series Mailing System 2 - 14 SV61436 Rev. D

3 • Mail in a MinuteSV61436 Rev. DContentsMail in a Minute... 3-2Prep

3 • Mail in a Minute3-2 SV61436 Rev. DMail in a Minute This chapter explains how to use the “Key In Postage” mode. It’s the quick-est and easiest way

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 3-34. Place the stack of mail on the feed deck shown in the picture belo

3 • Mail in a Minute3-4 SV61436 Rev. DPrinting Postage TapesPrint postage tapes for:• Packages• Onion skin/airmail type envelopes• Tyvek® envelopes•

4 • Running MailSV61436 Rev. DNavigating Hints... 4-2Applying Postage

4 • Running Mail4-2 SV61436 Rev. DNavigating Hints• The maximum number of options displayed is 5. To view more options, press the down arrow key. • Yo

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-3Applying Postage and Running MailTo apply postage and run mail on the

4 • Running Mail4-4 SV61436 Rev. DDetermining the Correct Postage ModeFeeding Mail or Printing Tape?1. If your mail requires no application of postage

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-5Chart B - Postage Tape ModeIf: Then use this mode:You know the amount

ii SV61436 Rev. DAlerting MessagesVarious messages are used throughout this guide to alert you to potentially hazardous or error caus-ing conditions.

4 • Running Mail4-6 SV61436 Rev. DPreparing Your MailIf you intend to run pieces of mail through your system, read About Run-ning Mail below. If you

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-75. Adjust the thickness adjustment knob to adjust for envelope thickn

4 • Running Mail4-8 SV61436 Rev. DTips on Feeding Mail• Presealed Envelopes: If you are using presealed envelopes, make sure you press the Seal key o

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-9About Printing Postage TapesPrint postage tapes for:• Packages• Onion

4 • Running Mail4-10 SV61436 Rev. DSelecting the Postage Mode and Running the MailOnce you decide the appropriate mode for running your mail job, you

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-11Mode Selection: Key in PostageUse this mode if you know what the cor

4 • Running Mail4-12 SV61436 Rev. DMode Selection: Weigh First PieceThis feature is available only on systems that have the optional Weigh-On-The-Wa

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-136. Place the mail on the scale.• If you have previously selected a c

4 • Running Mail4-14 SV61436 Rev. DMode Selection: Attached ScaleUse this option If the AutoScale feature is set to Off see Set Up Scales/Rates: Auto

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-15Mode Selection: Time and Date StampingTime Date Stamping mode allow

SV61436 Rev. D iiiFCC Compliance of ModemThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the botto

4 • Running Mail4-16 SV61436 Rev. DSelecting or Deselecting an AccountIf you use Accounting, you must select an account. If you are using Budget Manag

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-17Selecting an Account by NameThe account name search allows you to ty

4 • Running Mail4-18 SV61436 Rev. DSelecting the Class, Carrier, Special Services or OptionsEach carrier has its own set of classes and each class has

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-19Selecting a CountryIf your class requires you to select another coun

4 • Running Mail4-20 SV61436 Rev. DSelecting the Meter Stamp OptionsThe Meter Stamp Options selection allows you to change the elements printed on you

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-21Meter Stamp Options: InscriptionYou can have a variety of inscripti

4 • Running Mail4-22 SV61436 Rev. DUsing Electronic Confirmation ServicesThe United States Post Office (USPS) provides three types of confirmation ser

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-23Adding Services or Making Changes• If you already have postage on th

4 • Running Mail4-24 SV61436 Rev. D12. Press the Enter key. The “Enter another package?” screen appears. Follow the screen prompts to process more pie

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-25Editing, Deleting or Sending Confirmation Services RecordsThis proce

4 • Running Mail4-26 SV61436 Rev. DInstallation/Setup1. Verify that services are enabled:a. Press Existing Features.b. Press Confirmation Services.c.

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-27Setup Options1. Press the Menu button.2. Select Confirmation Service

4 • Running Mail4-28 SV61436 Rev. D5. Enter the USPS tracking barcode number.6. Apply the barcode:a. Apply the 22-digit barcode label to your mail pie

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-29Using ERR with a Customer Reference NumberThe Pitney Bowes solution

4 • Running Mail4-30 SV61436 Rev. Db. Press Enter. (This step is not required if the system is set to auto-enter.7. Enter the customer reference numbe

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 4-31Adding Postage or Changing the DateIf you do not have the correct po

4 • Running Mail4-32 SV61436 Rev. DTo change the date:1. If you are printing the date correction on an envelope and if the enve-lope is sealed, press

5 • Mailing System SetupSV61436 Rev. DContentsNavigating Hints... 5-2O

5 • Mailing System Setup5-2 SV61436 Rev. DNavigating Hints• The maximum number of options displayed is 5. To view more options, press the down arrow k

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-3Overview of Mailing System Set UpFollow the other procedures listed h

Table of ContentsSV61436 Rev. DPitney Bowes Contact ListChapter 1 - Read this FirstChapter 2 - Meet the DM Series™ Digital Mailing SystemChapter 3 - M

5 • Mailing System Setup5-4 SV61436 Rev. DSetting the Display LanguageDepending on the model of your mailing system, you may be able to set the displa

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-5Setting the Date and Time of DayIf your mail is picked up at a certai

5 • Mailing System Setup5-6 SV61436 Rev. DSetting Up a Supervisor PasswordYou can limit access to the following operations by creating a supervisor pa

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-7Setting Up the Scale and Selecting RatesYou can use this section to

5 • Mailing System Setup5-8 SV61436 Rev. DScale/Rates:WOW® Weight LimitYou can set the WOW® weight limit to prevent the system from printing postage

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-9Scale/Rates: Diff Weigh Trip WeightUse this option to set the minimu

5 • Mailing System Setup5-10 SV61436 Rev. DScale/Rates: Destination if New PieceUse this option to set the system to clear the destination ZIP or Zon

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-11Scale/Rates: BMC Intra ZIPUse this option to edit a group of predef

5 • Mailing System Setup5-12 SV61436 Rev. DScale/Rates: Confirm Svc Barcode PromptThis feature may be offered as a standard or optional feature and i

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-13b. To set the first weight break, use the numeric keys and enter 0 f

5 • Mailing System Setup5-14 SV61436 Rev. De. The Select Auto Ad/Inscriptions screen appears: • To add an ad, select Ads/Messages. Scroll through the

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-15Modifying a Smart Class™ with an Auto Inscription 1. Press the Menu

5 • Mailing System Setup5-16 SV61436 Rev. DSetting Up Postage By Phone® Meter Payment SystemThis section describes how to set up Post-age By Phone® M

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-17Phone/Network Set Up: Secondary PB #This feature may be offered as

5 • Mailing System Setup5-18 SV61436 Rev. DPhone/Network Set Up: Use LAN Firewall SettingsThis option allows you to modify individual LAN firewall se

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-19Phone/Network Set Up: Remote PC RefillThis option is available onl

5 • Mailing System Setup5-20 SV61436 Rev. DConfiguring System TimeoutsThis section describes how to set various system timeouts for your mailing syste

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-21Timeouts: Normal Preset TimerThe normal preset timer option allows

5 • Mailing System Setup5-22 SV61436 Rev. DTimeouts: Transaction Timeout This option is available only if your mailing machine is connected to the Ac

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-23Defining Normal Preset ValuesWhen defining the normal preset values,

Pitney Bowes Contact Information ListPB Web Sites • For frequently asked questions, go to:http://www.pb.com• To place requests for service or training

5 • Mailing System Setup5-24 SV61436 Rev. DDefining Custom Preset ValuesWhen creating a custom preset, the mailing system will prompt you to select a

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-25Store Advance Date in a Custom Preset This feature may be offered as

5 • Mailing System Setup5-26 SV61436 Rev. DEditing Custom Preset ValuesTo edit an existing custom preset, you define its new values and then over-writ

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-27Creating Custom MessagesCustom Messaging enables you to enter text a

5 • Mailing System Setup5-28 SV61436 Rev. DPostal Rules and GuidanceCreating a Custom Message for the First Time1. Press the Menu key. 2. Select Set U

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-29Editing a Custom Message1. Press the Menu key. 2. Select Meter Stamp

5 • Mailing System Setup5-30 SV61436 Rev. DTaking the Meter Out of ServiceCall your Pitney Bowes representative if you need to return the postage mete

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-31Configuring the Optional Barcode ScannerIf you have a barcode scanne

5 • Mailing System Setup5-32 SV61436 Rev. DSetting the Default Scan TypeIf you are using an accounting system on your mailing system you can set up th

DM500™ and DM550™ Series Digital Mailing System Operating GuideSV61436 Rev. D 5-33Adding Barcode PrefixesIf you are going to scan multiple fields, you